• How long will it take to receive my order?

  Are all parts available? Each item in our store is associated with an availability status. For those marked as , orders placed before 2:00 p.m. from Monday to Friday will be shipped the same day. If the part — or one of the parts in your order — is marked as , you will need to wait until we have received that product (or those products) before we can ship the entire parcel. When will I receive my order? Once your order leavesFew readers

• I requested delivery to a collection point but haven't heard back.

  Indeed, when your order is shipped, you will receive several emails : One when it leaves our warehouse, including the tracking number Another when it arrives at the selected pickup point, you should also receive an SMS and an email notifying you that your parcel is available If you still haven’t picked it up, our team will send one or two reminder emails to let you knowFew readers

• Who will transport my package?

  We have chosen speed and quality, which is why we now offer delivery through DPD and GEODIS. With DPD, you can choose to have your order delivered either to a pickup point near you or directly to your home, with the option to select a time slot with the driver. For professionals, delivery to your workplace is also available (please make sure to indicate the company name when selecting this delivery method). Geodis also offers delivery by appointment to ensure your parcel is handed over to youFew readers

• Do you ship internationally?

  Yes, at PRO VSP, whether you’re in France or abroad, we can deliver your order to you! Would you like delivery within Europe? No problem — our carriers will handle your parcel from our warehouse to the address you provide. Depending on the destination, a copy of your ID may be required for customs control (for example, Spanish islands, Finland, etc.). If you wish to have your order delivered to the FrenchFew readers

• Delivery was supposed to take 48 to 96 hours, but I've been waiting for several days now...

  You chose express delivery but have been waiting several days for your order? Don’t worry here’s why : When adding your product(s) to the cart, an availability status is displayed for each part, as shown below : If all your parts were marked aFew readers