Articles on: Order

I wish to cancel my order

You want to cancel your order but can’t find how to do it from your account?

Don’t worry — our team is here to help.


Order cancellation is only possible under certain conditions:

  • The order status must not be “Being prepared”
  • The part you wish to cancel must not have been listed with a lead time when you confirmed your order
  • Our supplier must have informed us that they are unable to provide the ordered part


Please note: these conditions are prerequisites for a cancellation request. However, we carefully review every request individually to find the best possible solution based on the reason for your cancellation.

Updated on: 04/11/2025